Fiscal Management Officer – Revenue Cycle Officer #58689 (KAUAI-KV91)

Job Description

DATE POSTED: February 1, 2018

JOB STATUS:  Permanent/Full Time

SALARY:   Negotiable  (EM05)

JOB LOCATION:  Kauai Veterans Memorial Hospital – Waimea, Kauai, Hawaii 


FUNCTION:   This position is located in the Business Office section Kauai Veterans Memorial Hospital, a 25 bed acute care CAH facility located on the island of Kauai, serving as the Regional Center, which includes Samuel Mahelona Memorial Hospital and the East and West Kauai Clinics. It is one of nine facilities within the Hawaii Health Systems Corporation.

The Fiscal Management Officer – Regional Revenue Cycle Officer, is responsible for enhancing and maintaining a properly functioning revenue cycle process through a cross-department organizational structure. Revenue Cycle Manager monitors and ensures that charge capture, revenue, and cash collections procedures in all service departments/programs, are compliant and within standard operating procedures. The position also provides leadership, management and supervisory functions for billing, credit control, patient account maintenance, and revenue cycle oversight for the Kauai Region. The functional areas of admitting/registration, patient financial services and health information management act independently during a patient visit, contributing critical information required for clinical service and payment so that the Regional Revenue Cycle Officer concentrates on resources on improving core clinical care delivery and protecting the assets of the Kauai Region. Other duties include assisting a strategic planning, staffing issue, budget and cost analysis and performing other duties as assigned.

Incumbent in this position may be required to work shifts, weekends and holidays. This position requires travel to all facilities within Kauai Region.

This position reports to the Chief Financial Officer.


MINIMUM QUALIFICATION REQUIREMENTS:  To qualify, you must meet all of the following requirements.  Please note that unless specifically indicated, the required education and experience are credited based on a 40-hour workweek.

EDUCATION REQUIREMENT: Bachelor’s degree from an accredited four (4) year college or university with at least 12 semester hours in accounting and/or auditing subjects.


Fiscal Management Experience: Five (5) years of professional accounting and/or auditing experience which involved participation in the preparation of budgets and the development of long-range financial plans. Of the five (5) years professional work experience, two (2) years must have demonstrated working experience in a health care setting.

General knowledge of public and private health care programs including billing, credit, collection and account maintenance activities of a healthcare institution. This experience must have provided familiarity with, and knowledge of health insurance programs; general financial practices of healthcare providers; and the ability to evaluate the bases of medical rates and costs required.  

Supervisory Experience: One (1) year supervisory experience which demonstrated the applicant’s knowledge of and ability to apply the principles, practices, techniques and methods of supervision including: (1) planning, organizing and directing the work of others; (2) assigning and reviewing work; (3) advising others on difficult work problems; (4) timing and scheduling work; and (5) training and developing employees.

Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position.  The applicant’s overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered; e.g., the experience must have demonstrated that the applicant has (1) a good working knowledge of the theories, principles, practices and techniques of hospital revenue cycle management; (2) the ability to devise and modify  methods, techniques and procedure, and to gather and analyze facts and draw sound conclusion there from; and (3) a working knowledge of governmental organization and functions.

Desired Skills: Knowledge of the principles and practices of hospital revenue cycle management and all governing rules and regulations.

The ability to plan, organize and direct revenue cycle functions for a cross-departmental organizational structure. The ability to prepare reports and analyses of Revenue Cycle activities; coordinate activities with other phases of management; maintain cooperative working relationships with others; speak and write effectively. Excellent computer skills a must. 

Must have strong analytical, decision-making skills and must be an effective communicator at all levels in the organization with strong oral, written, and persuasive skills. Must also possess strong ethics and a high level of personal and professional integrity.



HOW TO APPLY:   Please complete our HHSC Employment Application form even if you are submitting your RESUME. 

For additional information, call (808) 338-9426 or e-mail

 QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment will be required to become a Hawaii resident within a reasonable time from hire.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY:  Please complete and submit our HHSC Employment Application.  Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with the hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications received for positions with “Continuous Recruitment Until Needs are Met” will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

Contact Information

The Kauai Regional Office of the Hawaii Health Systems Corporation is located at Kauai Veterans Memorial Hospital, 4643 Waimea Canyon Road, Waimea, HI 96796. For employment opportunities, please click on this link. For additional information, call (808) 338-9425 or e-mail


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